Order Cancellation:

You can contact us to cancel your order within 12 hours of placing it. After this time, cancellations will not be possible.

Returns:

1. Request a return via our contact page, providing your order number and reason for return in the form. We will contact you via email within 12 hours!

2. Once your return request is approved, we will provide you with a return address.

3. Do not return the item until your return request is approved.

Return Requirements:

1. Return requests must be made within 90 days of receiving the product.

2. Products must be in original condition, unused, unworn, undamaged, and with complete original packaging. No need to adhere to this term for returns due to quality issues.

3. The return package must include the order number for us to verify your purchase information.

Refund Process:

1. Once we receive the returned product and confirm it meets the return conditions, we will process the refund.

2. Refunds will be returned to your original payment method. The refund process may take some time, depending on your payment institution.

Notes:

1. Ensure proper packaging of the product. We are not responsible for items damaged during shipping.

2. We strongly recommend using a traceable and reliable shipping method, as we are not liable for lost items.

3. Original shipping fees and return shipping fees will not be refunded unless there is a shipping error.

4. If you used a coupon or promotional code at the time of purchase, the refund amount will be adjusted based on the discounted actual payment amount.

We appreciate your support and are committed to serving you. If you have any questions or concerns, please feel free to contact our customer service team at any time.